Sharing your Debug Info

We can provide better assistance if you provide your Debug ID when submitting a report.

  1. Go to Settings

  2. In the bottom left, click Need help?

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  3. Click the Debug ID to copy your debug info to your clipboard

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  4. Share it with us

Sharing Debug Logs

We may need to collect logs from your app to debug further.

  1. Follow the steps above and click “Open Logs Folder” to open the folder on your PC.
  2. Compress all the files of that folder into a .zip file and share that .zip file with us.

Sharing Crash Dumps

If you are experiencing crashes, we may need the crash dumps to resolve it.